Privacy Policy

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Introduction

This Privacy Notice applies to all Personal Data that Loons Groups and other subsidiary or affiliated companies of Loons Groups (referred to throughout as “Loons Groups”) and any websites or equivalent internet resources may generally collect, process and store about you.

 

By providing your Personal Data to Loons Groups, you expressly acknowledge that you have read and understood this Privacy Notice.

 

This Privacy Notice is published on all Loons Groups websites to ensure it is readily available to all individuals at any point. Loons Groups reserves the right to amend the Privacy notice from time to time where reasonable to ensure it continues to accurately reflect the way in which we process Personal Data. Any updates or changes to the Privacy Notice will be published on the Loons Groups intranet and highlighted at the end of this document.

The privacy and security of the Personal Data collected from you is a priority to Loons Groups. It is also important to us that you understand how we handle this data.

Our data privacy principles
Data Privacy is built into everything we do. Our data privacy principles apply to everything we do, no matter where we do it. To this end:
  1. Loons Groups takes responsibility for the Personal Data we hold and process;
  2. Personal Data of individuals is always protected, secure and kept confidential;
  3. Personal Data is collected only where necessary for legal, regulatory and business purposes and only used for the purposes it was collected for;
  4. Personal Data is collected and processed fairly, lawfully, transparently and in accordance with our Code of Conduct and Data Privacy Compliance Policy Framework;
  5. Processing of Personal Data is documented and assessed at the outset to ensure there is the minimum privacy risk and impact to individuals;
  6. Personal Data is only kept for as long as is necessary to achieve the original processing purpose or to satisfy our legal and regulatory obligations.
This policy sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us. For the purposes of any Data Protection legislation, the Data Controller is Loons Groups

Our processing of Personal Data is aimed purely to allow us to respond to your requests (such as for us to contact you, or to send you data) and is based on the following legal grounds:

Performance of a contract

Where we enter into a contract for the provision of products or services, we may need to collect and process your personal data so that we can meet our contractual obligations. This also applies to any pre- contract activity, such as providing a quote or details regarding the products or services that you have expressed an interest in

Regulatory and legal
obligations

We may collect and process Personal Data to comply with our regulatory or legal obligations. For example, where we are legally obliged to keep records of sales and any associated tax records.

Legitimate commercial
interests

We may process Personal Data where such processing is necessary to pursue our legitimate commercial interests, such as operating our business and defending legal claims.

Consent

Where we rely specifically on consent to collect and process non-mandatory Personal Data, you are not obliged to provide your consent for the use of your Personal Data and you may subsequently withdraw your consent once it has been provided. It should be noted however that this may limit your experience with our resources and services.

Every individual has the following rights in relation to the processing of their Personal Data by Loons Groups:

 

  • The right to access and inspect their Personal Data or be provided with a permanent copy of the data being held about them.
  • The right to request the correction of any inaccuracies in their Personal Data or where the accuracy of data is disputed, to add additional data to give notice that they dispute the accuracy of the data content.
  • The right to request the erasure of their Personal Data, particularly where the continued processing of the data is no longer necessary.
  • The right to object to the processing of their Personal Data, particularly where there are no longer sufficient legitimate grounds for Loons Groups to continue processing the data.
  • The right to restrict processing, data portability and the right to appeal any automated decision making or profiling.
  • The right to complain to a Data Protection Regulator about Loons Groups’ processing of Personal Data.

 

It is important to note that the rights set out above are not unconditional and the specific circumstances of the processing being undertaken by Loons Groups will determine if these rights may be exercised. Further information concerning these rights and their application can be obtained from the Data Protection Officer.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

 

All data you provide to us is stored on our secure servers.

 

Unfortunately, the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

Loons Groups have implemented appropriate security measures to protect the confidentiality, integrity and availability of Personal Data. We employ Loons Groups and technical security measures, including password protection, encryption, physical locks, etc., to protect Personal Data and to ensure it is processed appropriately, consistently and in accordance with applicable data privacy laws and regulations. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

If you are authorized to have access to the Personal Data of others, it is important that you take appropriate safeguards to protect this Personal Data.

 

Loons Groups monitors Internet traffic to detect access to inappropriate websites or other materials. Loons Groups also uses email filters to block spam and computer viruses. It is possible that some legitimate email messages and websites may be blocked or hindered by these filters.

We do not pass on or sell online personal data to third parties. We may however share data within our organization and in some cases, it will be necessary to pass data to our pension or share administrators. This may include our employees, agents, contractors and sub-contractors. Please note that by sending your personal data to us you are consenting to the processing and transfer of such data in this way.

We retain appropriate records of Personal Data for Regulatory, Legal and Contract administration purposes. We only keep Personal Data for as long as necessary for the purpose or purposes it was collected for. Records are retained for a predefined retention period that may extend beyond a contract with Loons Groups. Personal Data is retained to comply with other legal and contractual obligations and requirements such as Health and Safety. Where required, further information concerning our records retention policy can be obtained from the Loons Groups Data Protection Officer whose contact details are below.

We may transfer Personal Data, for the processing purposes outlined in this Privacy Notice, to any other companies within Loons Groups  or to Third Parties who process data on our behalf under our instruction. Loons Groups and relevant Data Processors may operate globally across Europe, the Middle East, Asia Pacific, North America and Africa and may also set up establishments in other regions. We therefore reserve the right to transfer and process Personal Data on a global and worldwide basis in line with our legal, regulatory and contractual obligations.

 

We will only transfer Personal Data where necessary to operate our business, meet our contractual obligations and comply with our legal and regulatory obligations. We will endeavour to ensure that such transfers of Personal Data comply with all applicable data privacy laws and regulations and provide appropriate protection for the rights and freedoms conferred on all individuals under such laws. There may, however, be instances where for legal or contractual reasons, we are not permitted to transfer Personal Data outside of certain jurisdictions. Where required, further information concerning overseas transfers of Personal Data can be obtained from the Loons Groups Data Protection Officer whose contact details are below.

We may provide hyperlinks from the site to websites of third parties. Please note that this privacy statement applies only to the contents of this site and not to those websites to which we may provide a link.

If any data you have provided to us becomes inaccurate or out of date, or if you have any queries about this privacy statement, please contact us via this website.

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